Terms of Service

These Terms of Service ("Terms") govern the contract between you and BizBrew UG (haftungsbeschränkt) i.G., Mittenwalder Str. 10, 12629 Berlin, Germany ("we", "us") for the use of BizBrew ("the Service"). Our full company details are in the legal notice.

The Service is offered exclusively to businesses, freelancers and other entrepreneurs (§ 14 BGB) for their commercial or professional activity, not to consumers. If you accept these Terms on behalf of an organisation, you confirm that you are authorised to bind it. The contract is concluded when you create an account and accept these Terms. Your own general terms do not apply.

BizBrew is a multi-tenant platform for service businesses with tools for scheduling, bookings, payments, client management, invoicing, memberships, analytics and more. Each business works in its own workspace with its own subdomain, branding and configuration on shared infrastructure. Which modules and limits apply depends on your business type and plan, as shown on the pricing page at the time you choose the plan.

We develop the Service continuously. We may change features if this is reasonable for you, in particular where the core functions of your paid plan are preserved. We will tell you about material reductions in advance.

You must give accurate information when you register and keep it up to date. Keep your login credentials confidential and tell us without delay if you suspect unauthorised access. You are responsible for activity in your account that you or your staff could have prevented.

Every new workspace starts on the free plan for its business type. Paid plans are billed monthly or annually in advance through Stripe, at the price shown on the pricing page when you subscribe. The pricing page and the checkout state whether VAT is included.

You can upgrade in your workspace's billing settings at any time. Upgrades take effect immediately and the difference for the current period is charged pro rata. You can cancel a paid plan in the billing settings; your workspace then returns to the free plan. The billing screen shows when the change takes effect before you confirm it. Fees already paid are not refunded, except where the law requires it. Features that the free plan does not include become unavailable after the change, but your data is kept.

You must not:

• use the Service for illegal, fraudulent or harmful purposes;
• try to access other tenants' data, accounts or systems;
• transmit malware or interfere with the integrity or performance of the Service;
• access the Service by automated means in a way that circumvents rate limits;
• resell or sublicense access to the Service except through its intended white-label functions;
• upload content that infringes the rights of others or violates the law.

We may suspend accounts that breach these rules. We will warn you first unless the breach is serious or a warning cannot reasonably be expected of us.

We grant you a non-exclusive, non-transferable right, limited to the term of the contract, to use the Service for your business. You may not copy, modify or reverse-engineer the Service except where the law expressly allows it.

You keep all rights to the data you enter ("Your Data"). We use Your Data only to provide the Service and never for advertising. You can export Your Data with the built-in export functions.

Where Your Data includes personal data of your customers or staff, we process it on your behalf under the data processing agreement, which forms part of these Terms. Our sub-processors are listed on the sub-processor page. How we process data about you as our customer is described in the privacy policy.

After the contract ends, we delete Your Data on your request, and in any case once it is no longer needed, unless we are legally required to keep it. Export what you need before you ask us to delete your workspace.

We make reasonable efforts to keep the Service available. We do not guarantee a particular availability and do not offer a service-level agreement. Where possible we announce planned maintenance in advance.

We are liable without limitation for damage caused intentionally or through gross negligence, for injury to life, body or health, under the German Product Liability Act, and where we have given a guarantee.

For slight negligence we are liable only for breach of an essential contractual obligation (an obligation whose fulfilment makes proper performance of the contract possible and on which you may regularly rely), and then limited to the damage that is typical and foreseeable for this type of contract. Otherwise our liability for slight negligence is excluded.

These limitations also apply in favour of our employees, representatives and vicarious agents.

The contract runs for an indefinite period. You can end it at any time by cancelling any paid plan and asking us to delete your workspace. We can end it with 30 days' notice. The right of either party to terminate for good cause remains unaffected; good cause for us includes serious breaches of section 5 and non-payment of fees.

We will tell you about changes to these Terms by e-mail at least six weeks before they take effect. If you do not object before then, the changed Terms apply; we will point this out in the notice. If you object, either party may terminate the contract when the change takes effect.

These Terms are governed by NOT CONFIGURED: LEGAL_GOVERNING_LAW, excluding the UN Convention on Contracts for the International Sale of Goods. The exclusive place of jurisdiction for all disputes with merchants, legal entities under public law and special funds under public law is NOT CONFIGURED: LEGAL_VENUE.

Questions about these Terms: [email protected] or our contact page.