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BizBrew

Pet Shop Management Software

Your customers' best friends deserve the best service

BizBrew gives pet shops the combined retail and appointment management tools to run product sales and grooming services from one platform without doubling the admin. Manage inventory across pet food, accessories, medication, and live animal supplies with reorder alerts on high-turnover lines; supplier orders are raised directly from the stock management screen. Grooming appointments are booked online with pet details — breed, coat type, temperament notes, last visit — captured upfront so groomers arrive prepared and every appointment feels personal. Customer profiles link pet records to purchase history so food recommendations, vaccination reminders, and new product suggestions are relevant and timely. A loyalty programme rewards regular food and supply buyers; vet referral partnerships and microchipping events are bookable through the same system. Built for independent pet shops, specialist aquatic or reptile stores, pet grooming studios with retail, and animal supply shops with service add-ons.

How BizBrew works for Pet Shop

Every Pet Shop gets the full Retail / Shop toolkit — 9 modules pre-configured with the tools and workflows your business needs.

Product Catalog

Build your complete product catalog with names, descriptions, prices, images, SKUs, and categories. Manage variants (size, colour), and keep your online and in-store listings in sync.

'Wireless Headphones — €89, Black/White/Blue variants'
Categories: Electronics, Clothing, Home & Garden, Accessories
Product descriptions with SEO-friendly formatting

Order Processing

Handle orders from placement to fulfilment. Track status (pending, processing, shipped, delivered), manage returns, and keep customers informed with automatic status updates.

Customer orders 3 items → auto-confirmation email sent
Staff picks, packs, and marks order as 'Shipped'
Customer notified: 'Your order has been dispatched'

Stock & Warehouse Management

Track stock levels in real-time across your store or warehouse. Set reorder points, manage supplier relationships, and receive low-stock alerts before you run out of bestsellers.

'Headphones (Black) — 23 in stock, reorder at 10'
Low-stock alert email when product drops below threshold
Record new shipment from supplier with quantities and cost

Customer Management

Build customer profiles with purchase history, preferences, and contact details. Identify your best customers, track lifetime value, and send targeted promotions to drive repeat sales.

'Customer A — 12 orders, €890 lifetime value, loves electronics'
Loyalty segments: VIP (€500+), Regular, New
Birthday email with 10% discount code

Shop Staff Management

Manage your retail team — shop assistants, cashiers, stock room staff, and managers. Assign roles and permissions, schedule shifts, and track individual sales performance.

Roles: 'Cashier' (process sales), 'Manager' (access reports + refunds)
'Team Lead Sarah processed €2,100 in sales this week'
Shift schedule: who's opening, who's closing

Pricing & Promotions

Manage base prices, sale prices, and promotional campaigns. Create clearance pricing, bundle deals, volume discounts, and seasonal promotions — all updated across channels instantly.

Sale: 'Summer clearance — 30% off all swimwear'
Bundle: 'Buy headphones + case, save €15'
Volume: 'Buy 3+ t-shirts, 10% off each'

Point of Sale & Payments

Process in-store and online payments. Accept card, contactless, cash, and digital wallets. Generate digital receipts and track all revenue with automatic reconciliation.

In-store: scan products → process card payment → email receipt
Online checkout with Stripe: cards, Apple Pay, Google Pay
End-of-day: cash till counted and reconciled vs system total

Services & Repairs

If your shop also offers services (watch repair, phone screen fixing, tailoring), manage them alongside product sales. Track service requests, turnaround times, and service revenue.

'Watch Battery Replacement — €12, 15 min while you wait'
'Phone Screen Repair — €69, 1-2 business days'
Track service status: Received → In Progress → Ready for Pickup

In-Store Events

Host product launches, shopping events, workshops, or pop-up sales. Manage RSVPs, send invitations to loyal customers, and track event-driven sales.

'New Collection Launch Party — Fri 6pm, RSVP required'
'DIY Workshop: Make Your Own Candle — €35, includes materials'
'VIP Shopping Night: 25% off + prosecco, members only'

Why BizBrew for your Pet Shop

Pre-configured for your industry

Modules and workflows designed specifically for Pet Shop businesses — no generic one-size-fits-all setup.

Launch in minutes

Sign up, pick your business type, and your platform is ready. No technical skills or IT team required.

Grow at your own pace

Start free, upgrade when you need to. No commitment, no hidden fees, cancel anytime.

All-in-one platform

Stop paying for 5 different tools. Scheduling, CRM, payments, and analytics in one place.

White-label ready

Use your own domain and branding. Your customers see your brand, powered by BizBrew behind the scenes.

Enterprise security

Row-level data isolation, encrypted connections, and role-based access control protect your business data.

Pet Shop is part of our Retail / Shop platform.

Explore the full feature set designed for Retail / Shop businesses.

View Retail / Shop features

Frequently asked questions

Is BizBrew really built for Pet Shop businesses?

Yes. BizBrew comes with modules and workflows specifically configured for the Pet Shop industry. From the moment you sign up and select your business type, you get tools tailored to how your business operates.

Can I start using BizBrew for free?

Absolutely. The Starter plan is free forever with no credit card required. It includes core modules for your business type. You can upgrade to Growth or Pro when you need more features.

How long does it take to set up?

Most businesses are up and running in under 5 minutes. Select your business type, create your account, and your platform is pre-configured with the right modules immediately.

Can I customise which modules are enabled?

Yes. While BizBrew pre-selects the most relevant modules for your industry, you can enable or disable optional modules from your dashboard at any time.

Does BizBrew integrate with payment processors?

Yes. BizBrew integrates with Stripe for secure payment processing, including card payments, subscriptions, invoicing, and automated billing. Setup takes minutes.

Ready to transform your pet shop business?

Create your free account and explore every module — no credit card required.

Start Your Free Pet Shop Account
Pet Shop Management Software — BizBrew — BizBrew