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BizBrew

Pet Shop Management Software

Your customers' best friends deserve the best service

BizBrew gives pet shops the combined retail and appointment management tools to run product sales and grooming services from one platform without doubling the admin. Manage inventory across pet food, accessories, medication, and live animal supplies with low-stock flags on high-turnover lines; supplier purchase orders are raised from the inventory module. Grooming appointments are booked online, and notes on breed, coat type and temperament sit on the client's record so groomers arrive prepared. Customer profiles show purchase history next to those notes. A loyalty programme rewards regular food and supply buyers, and events such as microchipping days are bookable through the same system. Built for independent pet shops, specialist aquatic or reptile stores, pet grooming studios with retail, and animal supply shops with service add-ons.

Which modules and limits you get depends on your business type and plan — see pricing

How BizBrew works for Pet Shop

Every Pet Shop business gets the full Retail / Shop toolkit — 9 modules pre-configured with the tools and workflows your business needs.

Product Catalog

Build your complete product catalog with names, descriptions, prices, images, SKUs, and categories. Manage variants (size, colour), and keep your online and in-store listings in sync.

'Wireless Headphones — €89, Black/White/Blue variants'
Categories: Electronics, Clothing, Home & Garden, Accessories
Product descriptions with SEO-friendly formatting

Order Processing

Handle orders from placement to fulfilment. Track status (pending, processing, shipped, delivered), manage returns, and keep customers informed with automatic status updates.

Customer orders 3 items → auto-confirmation email sent
Staff picks, packs, and marks order as 'Shipped'
Customer notified: 'Your order has been dispatched'

Stock & Warehouse Management

Track stock levels in real-time across your store or warehouse. Set reorder points, manage supplier relationships, and receive low-stock alerts before you run out of bestsellers.

'Headphones (Black) — 23 in stock, reorder at 10'
Low-stock alert email when product drops below threshold
Record new shipment from supplier with quantities and cost

Customer Management

Build customer profiles with purchase history, preferences, and contact details. Identify your best customers, track lifetime value, and send targeted promotions to drive repeat sales.

'Customer A — 12 orders, €890 lifetime value, loves electronics'
Loyalty segments: VIP (€500+), Regular, New
Birthday email with 10% discount code

Shop Staff Management

Manage your retail team — shop assistants, cashiers, stock room staff, and managers. Assign roles and permissions, schedule shifts, and track individual sales performance.

Roles: 'Cashier' (process sales), 'Manager' (access reports + refunds)
'Team Lead Sarah processed €2,100 in sales this week'
Shift schedule: who's opening, who's closing

Pricing & Promotions

Manage base prices, sale prices, and promotional campaigns. Create clearance pricing, bundle deals, volume discounts, and seasonal promotions — all updated across channels instantly.

Sale: 'Summer clearance — 30% off all swimwear'
Bundle: 'Buy headphones + case, save €15'
Volume: 'Buy 3+ t-shirts, 10% off each'

Point of Sale & Payments

Process in-store and online payments. Accept card, contactless, cash, and digital wallets. Generate digital receipts and track all revenue with automatic reconciliation.

In-store: scan products → process card payment → email receipt
Online checkout with Stripe: cards, Apple Pay, Google Pay
End-of-day: cash till counted and reconciled vs system total

Services & Repairs

If your shop also offers services (watch repair, phone screen fixing, tailoring), manage them alongside product sales. Track service requests, turnaround times, and service revenue.

'Watch Battery Replacement — €12, 15 min while you wait'
'Phone Screen Repair — €69, 1-2 business days'
Track service status: Received → In Progress → Ready for Pickup

In-Store Events

Host product launches, shopping events, workshops, or pop-up sales. Manage RSVPs, send invitations to loyal customers, and track event-driven sales.

'New Collection Launch Party — Fri 6pm, RSVP required'
'DIY Workshop: Make Your Own Candle — €35, includes materials'
'VIP Shopping Night: 25% off + prosecco, members only'

Why BizBrew for your business (Pet Shop)

Pre-configured for your industry

Modules and workflows designed specifically for Pet Shop businesses — no generic one-size-fits-all setup.

Quick to start

Sign up, pick your business type and follow the guided setup. No technical skills or IT team required.

Grow at your own pace

Start free and upgrade when you need to. Paid plans can be cancelled at any time.

All-in-one platform

Stop paying for 5 different tools. Scheduling, CRM, payments, and analytics in one place.

Your brand

Add your logo and colours to your booking site and customer portal. Connecting your own domain is included in the Pro plan.

Secure by design

Strict separation of each business's data, encrypted connections and role-based access control protect your business data.

Pet Shop is part of our Retail / Shop platform.

Explore the full feature set designed for Retail / Shop businesses.

View Retail / Shop features

Frequently asked questions

Is BizBrew really built for Pet Shop businesses?

Yes. BizBrew comes with modules and workflows specifically configured for the Pet Shop industry. From the moment you sign up and select your business type, you get tools tailored to how your business operates.

Can I start using BizBrew for free?

Yes. Every business type has a free plan with no time limit and no credit card required. It includes the core modules for your business type. You can upgrade to a paid plan when you need more modules or higher limits.

How long does it take to set up?

Signing up takes a few minutes: choose your business type, create your account and confirm your email address. Your workspace starts with the modules for your business type, and a short guided setup helps you add your details, services and prices.

Can I customise which modules are enabled?

Yes. While BizBrew pre-selects the most relevant modules for your industry, you can enable or disable optional modules from your dashboard at any time.

Does BizBrew integrate with payment processors?

Yes. BizBrew integrates with Stripe for secure payment processing, including card payments, subscriptions and invoicing. You connect your own Stripe account from the dashboard.

Ready to transform your business (Pet Shop)?

Create your free account and explore every module — no credit card required.

Start Your Free Pet Shop Account